Most companies use hybrid environments to run apps. This kind of environment is becoming standard for many reasons: it allows Chief Information Officers to regulate IT services, provision applications quicker, and cut costs. The downside of running apps in the cloud is that you have to give up control over how they run.
You will often be at the mercy of cloud providers for your apps security, speed, and availability. However, relying on other people for the performance of your apps does not cut it. In case you do not know, poor user experience is not good for business. IT organizations that use planned approaches for monitoring require fewer tools.
Why is APM important? Apps are quickly becoming essential IT services because end-users rely on them for daily activities. Here are some reasons why you need APM in your organization:
Gain visibility into your apps
When designed and implemented properly, APM provides you with SPM transparency. You will be able to see how your apps are performing across your whole technology stack, whether they are located in clouds or legacy systems. You will be in a good position to monitor app performance for all users no matter what device they are using.
The visibility also lets you experience an app the same way the end users experience them. If a problem appears, you will be able to see where it originates. With such great diagnostic insight, you should be able to address the root cause of your problem before the user sees it.
Proactively identifying problems can help you to figure out whether any changes to your IT environment are causing service degradation. This helps your organization to stop problems before they happen.
Make your IT department valuable
The deep insights provided by APM allow organizations to become service-centric. The more visibility you have into apps, the better you will meet your business goals. For instance, you can use APM to report service-level compliance, which will demonstrate your commitment to service delivery.
The analytics that you get from APM let you measure the impact of apps on your business. This allows you to link your business’s financial results to service performance. Doing so makes your IT department more valuable and reinforces your role in customer engagement and employee productivity whilst driving revenue.
Manage IT costs
APM makes it easier to manage your costs as you utilize the insights it provides to predict your app consumption’s peaks and valleys. Moreover, you can start managing the capacity of capital-intensive resources. Using APM tools and having a strategic approach to performance management will help you to combine your technology-domain-centric tools.
This will allow you to get rid of redundancies as well as the need for expert skills. An APM can also boost your efficiencies.
Take a proactive approach to IT management
Extending performance strategies into app design and development could improve your IT organization’s ability to manage proactively. For instance, APM will show a developer how his code is performing – whether he uses waterfall or agile design. This allows developers to meet the desired levels of performance that a business expects.
APM can also help your IT team. For instance, when a team receives notifications about production slowdowns, it will look at diagnostics and use them during the process of troubleshooting. Those diagnostics can help in the collaborative resolution of problems, which eliminates the assignment of blame and finger pointing.
Are you looking for the right APM for your business? You need to conduct some research. For instance, when comparing retrace vs new relic, you should look at the pros and cons of each.